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From your green prescription you can see the medication that is currently on your repeat medication list on the counterfoil.

Option 1 – In Person

On this white counterfoil, tick the boxes against the medication(s) you require and either:

  • Drop it off at reception
  • Post it in the letter box outside the surgery
  • Post it in the letter box inside the surgery by reception

Option 2 – By Telephone

Still use the white counterfoil, but telephone the prescription line (01723 377806) between 8.30am and 12.30pm, Monday – Friday.

Option 3 – By Secure Internet Access

Request access to our appointments and repeat medication request electronic system. Reception will give you logon and access instructions if you call in to the surgery. Please note the system only allows you to order one week before the due date but there is a comments box where you can free text requests. Once you have registered, the log in page is available via the following link:

Option 4 – Nominated Pharmacy

Still use the white counterfoil to tick of the medication you need and the pharmacy will pass it on to us. Please be aware this process takes a little longer than if you dropped the request into the surgery. It is always best if the patient or their Carer requests the medication to ensure the correct medication is being requested when it is needed. It is estimated that it costs the NHS £800 million in unused medication that could be spent on services elsewhere.

Option 5 – Nominated Pharmacy using the Electronic Prescription Service

If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you trips to your GP.
EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice. Note that certain medicines are excluded from this process.
Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination.
This means that you'll no longer have to collect a paper prescription from your GP practice. Instead you can go straight to your nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.
Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra wait. However this depends on the capacity of pharmacists on the day, and may not be available all the time. 
You can find out more information about EPS here.


When will my prescription be ready?

If you have requested them from the surgery we will have your prescription ready to be picked up by yourself or your nominated pharmacy within 48 hours; if you used a nominated pharmacy this takes 72 hours.

Please ask for the white counterfoil from your pharmacy if they do not return it directly, so that you have the correct medication list for the next time you need to request your medication.


It is the Doctors who will authorise any acute medication and/or medication outside the regime set up. Reception staff are not clinicians.


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